Become mystery shopper at Secret View
Get rewarded to shop
the brands you love.
As a mystery shopper you visit a store, restaurant or webshop just like you normally would, and earn shopping credit to try a product or service. Your honest opinion helps brands get better.


From free sign-up to reward in five easy steps
What mystery shoppers say about Secret View
4.7
based on 300+ reviews
I’ve completed several assignments for Secret View and really enjoy it. The briefings are clear, so I always know what to do before I visit. The assignments are fun, support is easy to reach when I need help, and payments are handled quickly.

Helene, 28
Bristol
Secret View has a clear app, fun assignments and good rewards. I like that there is variety, from shopping visits to food and other experiences. Everything is easy to follow, from signing up for a visit to completing the survey afterwards.

Felix, 37
Hamburg
I’ve been doing mystery shopping assignments for over three years now. I enjoy paying attention to details and sharing feedback that helps brands improve their service. The rewards make it even more fun to keep doing new visits.

Sophia, 21
Barcelona
From fashion and food to health, beauty and hospitality


No CV needed, just a sharp eye
Anyone can become a mystery shopper. There’s no experience required and joining is completely free. If this sounds like you, you’re ready:
You’re 18 or older and available for assignments near you
You can be objective and notice the small details
You clearly and honestly report what you experienced
You follow the briefing and complete the survey on time
You have a smartphone to pick up and report assignments
You enjoy visiting stores, restaurants and new places
You’re critical but objective
You can give your opinion when we specifically ask for it during the assignment.
You’re not afraid to ask us questions
You can ask us for help if you feel you don’t understand the assignment well enough.
You can describe situations well
You can effectively describe situations and go into detail when needed.
You master your language
You can formulate clear sentences in the language required from the assignment, in spoken and written language.
You're constructive
You can turn your findings into constructive criticism so others can learn from it.
You're good at giving feedback
You can give feedback to others the way you would like to receive it yourself.
You're self-aware
You’re aware of the importance of your assignment. You know what happens with your results and act accordingly.
You act like a regular customer
You never reveal yourself as a mystery shopper during and after completing your assignment.
You’re critical but objective
You can give your opinion when we specifically ask for it during the assignment.
You’re not afraid to ask us questions
You can ask us for help if you feel you don’t understand the assignment well enough.
You can describe situations well
You can effectively describe situations and go into detail when needed.
You master your language
You can formulate clear sentences in the language required from the assignment, in spoken and written language.
You're constructive
You can turn your findings into constructive criticism so others can learn from it.
You're good at giving feedback
You can give feedback to others the way you would like to receive it yourself.
You're self-aware
You’re aware of the importance of your assignment. You know what happens with your results and act accordingly.
You act like a regular customer
You never reveal yourself as a mystery shopper during and after completing your assignment.
Frequently asked questions
How does mystery shopping work at Secret View?
Mystery shopping (also known as customer experience research) is a research method where customers from the target group visit a store or webshop and evaluate their experience. Mystery shoppers, if possible, make a purchase and fill out a detailed questionnaire after the visit, assessing the customer experience.
Does it cost money to sign up?
No, signing up is free.
How do I get an assignment?
Create an account, log in to the platform, complete the identity verification, and choose an assignment near you. You apply and wait for confirmation that you’ve been selected.
How much do I earn per assignment?
This varies per assignment. In the platform, you always see the reward in advance. For example, shopping credit to purchase a product or service, or a financial compensation. That way, you know exactly what to expect before you apply.
Do I need experience to get started?
No. You will always receive a briefing and a questionnaire, so you know exactly what to look for. If you can clearly describe situations and provide honest, constructive feedback, you’re already off to a great start.
How quickly do I need to complete the questionnaire?
Within 24 hours after your visit to the location. That way, everything is still fresh in your memory and we can share your feedback with the location as quickly as possible.
When do I get paid?
This varies per assignment:
· Assignments with shopping credit: you usually receive the shopping credit in advance and spend the full amount during your visit.
· Instant assignments: payment is made at the next payment moment, which is the first Monday after your assignment; it usually appears in your account within 1-2 days.
· Assignments with a financial compensation: payment is made once your questionnaire has been approved; it usually appears in your account within 1-2 days.
Why do you do an ID check?
For several reasons:
· We must comply with laws and regulations (such as DAC7), which require identity verification. This does not automatically mean you have to pay tax; that depends on your personal situation.
· You receive a reward for your assignment, and sometimes we need to be able to reclaim shopping credit if an assignment is not (properly) completed.
· For compliance checks (alcohol/tobacco), we sometimes specifically look for 18- and 19-year-olds.
What is the quality score (reputation) and why is it important?
With every questionnaire you complete, you build your reputation. Your questionnaire receives a quality score based on:
· Quality: are your answers clear, do you describe situations concretely, and doyou provide constructive feedback?
· Reliability: did you carry out the assignment according to the briefing and completeall steps?
· Language: sentence structure, language use, and spelling.
You always see an average score and can compare how you performed relative to your previous questionnaire. You can find more information in the platform.
What do you expect from me as a mystery shopper?
That you behave like a regular customer, follow the briefing carefully, and provide honest, concrete, and constructive feedback. You don’t have to be “strict,” but you do need to be clear.
Can I choose which assignments I do?
Yes. You choose assignments that suit you, based on location, interests, and categories.















