NEXT LEVEL MYSTERY SHOPPING
Experience your stores through the eyes of your customers
Embrace feedback to continuously optimize your customer experience. Get your target group's insights to make every visit to your stores a great experience.
First visit for free Free onboarding call
MEASURE
Measure your customer experience
Get feedback from every step of the experience your customers have in your stores.
LEARN
Learn from the results
Translate your target group's feedback into actions for your team.
GROW
Grow your business
Use weekly, bi-weekly or monthly feedback loops to monitor and improve your customers experience and revenue.
COMMUNITY FEEDBACK
Get feedback from people who are already interested in your store(s)
Harness the power of our growing community of 50,000+ regular consumers. Select your target group and get feedback from people who exactly match your selected target demographics.
COMMUNITY PLATFORM
Post your assignment on our community platform
Easily publish your mystery shopping assignments on our platform. Our community members will then accept your assignment if it suits them.
Shopping budget
Because community members receive shopping budget instead of a financial compensation, they choose assignments that suit them. This way a real customer always gets chosen.
DISCOVER
Dive into the results
Receive in-depth insights of the customer journeys of your locations. Get an overarching overview, measure specific aspects of the customer journey and analyze the individual questionnaires.
Benchmark, filter, analyze and use the results to support and coach your teams in a controlled way.
FAQ
Can't find the answer to your question? Feel free to contact us and we'll help you out!
Who are your mystery shopping researches for?
What do I get with your mystery shopping research?
What are the costs of mystery shopping research?
How do I start a mystery shopping research?
How can I be sure mystery shoppers give high-quality feedback?
Who are your mystery shoppers?
Can I become a mystery shopper?
