With our data, you know exactly who in the organization needs what. No more one-size-fits-all training. This is your one-way ticket to modular training.

Measure continuously, adjust where needed, and give compliments. In our dashboard, you immediately see the top performers and where there's room for improvement.

When you're often in the same place, you become blind to certain things. That's very human. Regularly hold up a mirror to your colleagues on the floor about how customers experience your employees.

"Our NPS score is 14 and the annual revenue is 10% below average." The employee wonders, "Okay, and now? How can I improve this?". Our qualitative data provide direct points of reference to positively influence results.

Was an attempt made to upsell? Was a member card offered? With mystery shopping research, you can increase conversion in many ways.

The strategy comes from headquarters. But how do you know if it's being well executed on the floor? Measure where you stand so you know what to do to grow towards perfect execution.

We can. Our community of mystery shoppers is already visiting your location.