Pricing for mystery shopping, internal audits and compliance research
From self-service for a few locations to tailored research for international brands
Self-service
1 to 5 locations
Set up your own mystery shopping research, choose your visit frequency, and explore feedback in your dashboard.
✓ First mystery shopper free
✓ Set up a study yourself in around 15 minutes
✓ Choose a ready-made survey
✓ One customer journey and one user account
✓ No subscription, cancel at any time
Explore how self-service works and discuss the best setup for your locations.
Tailored research
6+ locations
Run scalable, tailored research with personal guidance, onboarding, and support for your teams.
✓ Start with a free pilot
✓ Custom research and survey design
✓ Multiple customer journeys in one dashboard
✓ Unlimited user accounts
✓ Personal support in five languages
After the demo: 3 free mystery shoppers per location, across up to 5 locations.
We also offer tailored solutions for compliance checks and internal audits.
Tailored pricing
Check how standards are followed across locations, including underage sales compliance, POS materials, and product placement.
✓ Start with a free pilot
✓ Personal guidance and onboarding
✓ Custom surveys for your compliance goals
✓ Unlimited assignments
✓ Unlimited user accounts
Tailored pricing
Review the processes behind the scenes, from inventory and hygiene to safety and adherence to procedures.
✓ Comprehensive onboarding
✓ Personal guidance with audit design
✓ Custom audit surveys
✓ Unlimited internal audits and user accounts
✓ Choose your own audit frequency
Mystery shopping done right: fast, data-driven, and real consumers from your target audience.
| Secret View | Traditional mystery shopping | |
|---|---|---|
| Community | Secret View75,000+ real consumers | Traditional mystery shoppingTrained professionals |
| Speed | Secret ViewResults within 24 hours | 1-4 weeks wait |
| Dashboard | Secret ViewModern & tailor-made | Traditional mystery shoppingOld-fashioned white-label software |
| Technology | Secret View100% developed in-house | Traditional mystery shoppingDependent on third parties |
| AI & Analytics | Secret ViewReady-made AI analyses | Traditional mystery shoppingManual analysis |
| Support | Secret ViewPersonal support | Traditional mystery shoppingLong response times |
| Pricing | Secret ViewFrom €27.50 per visit | Traditional mystery shoppingHigh price per visit |
Frequency | Secret View Ongoing research | Traditional mystery shopping Single snapshots |
Explore the platform in a demo, then try it with a free pilot across up to 5 locations.
If there is anything else we can help you with, don't hesitate to contact us.
