COMMUNITY
Discover the Secret View Community
Our community of more than 50,000 normal consumers only has one goal: to help you make the customer experience in your store(s) even better!
Start for free No creditcard required
REAL CUSTOMERS
Pro-shoppers vs consumers
We believe in feedback from real customers; people from your target audience who are interested in your brand. That is why we do not use professional mystery shoppers, but ordinary consumers who visit your store(s) every day.
SHOPPING FEE
Real customers, real products
Because community members receive a shopping fee instead of a financial compensation, they choose assignments that suit them. After all, you won't easily buy products from stores that you don't like.
This way they always belong to your ideal customer. And the shopping fee? This returns to your cash register!
SCALABLE WORLDWIDE
Getting continuous feedback? No problem. Wherever you are.
Our scalable community can be deployed anywhere in the world and in almost any city or town. But what if there are too few shoppers in your area? Then we’ll recruit new shoppers who belong to your target group.
SKILLS
Quality and competence
Our mystery shoppers are well informed of the importance of qualitative, constructive and honest feedback.
Through personal guidance, quality checks and e-learning, they are trained to become skilled feedback providers.
Our shoppers are:
- Critical
- Honest
- Constructive
- Respectful
- Empatic
- No ‘list tickers’
TARGET AUDIENCES
Demographic targeting
We continuously recruit and train new shoppers from all imaginable population groups. In this way they remain a good reflection of the consumer landscape.
Easily focus your research on:
- Age
- Gender
- Location
- Date and time
- Reputation Score
- Distance to your location(s)
- Affinity with your location(s)
