Business Development Specialist Benelux

Would you like to play an important role in the continued growth of Secret View? We’re looking for a Business Development Specialist to help strengthen and expand our position across the Benelux.

You’ll have the freedom and responsibility to create new commercial opportunities, bring leading retail and hospitality brands on board, and build long-term relationships.

🕵️ About Secret View

What really happens on the store floor? Are customers getting the help they need? Are they receiving the right advice? And is the strategy developed at headquarters actually being put into practice?

These are the kinds of questions we help retail and hospitality brands answer.

With a community of more than 75,000 mystery shoppers across 20+ countries, we provide insight into how customers and guests experience their visits and how employees perform during customer interactions. Through our own platform, powered by smart technology and AI, we turn these experiences into actionable insights that help organizations improve their customer experience and performance.

We work with great brands such as Albert Heijn, Patagonia, G-Star, and Heineken. And we have plenty of room to grow.

At Secret View, we combine ambition with an informal work environment. You’ll get plenty of freedom and responsibility, work with enthusiastic colleagues, and have lots of room to take initiative. We work hard, support each other, and of course make time to have fun together too.

🤝 About the team

You’ll join our Customer Development team. Together, we’re responsible for winning new clients and driving the commercial growth of Secret View.

You’ll work closely with colleagues across Sales, Marketing, and Customer Success. Within the team, you’ll be responsible for new business across the Benelux and report directly to the CEO.

🎯 What will you do?

As a Business Development Specialist, you’ll actively look for retail and hospitality brands where Secret View can add value. You’ll take the time to understand their organizations, identify the challenges they face, and connect with the right decision-makers.

You’ll build your own network, attend relevant events, and use channels such as LinkedIn, email, and phone to create new opportunities. You’ll also have plenty of freedom to come up with creative ways to start new conversations.

More specifically, you will:

• Create new commercial opportunities and approach prospective clients across the Benelux.
• Speak with decision-makers such as Retail Directors, Operations Managers, Customer Experience Managers, and Learning & Development Managers.
• Translate prospective clients’ challenges into a relevant partnership with Secret View.
• Deliver presentations and demos, prepare proposals, and lead negotiations.
• Independently manage your sales pipeline, from first contact through to closing new deals.
• Contribute ideas on how we can continue improving our commercial approach.

We’re not looking for someone with a standard sales pitch. We’re looking for someone who is genuinely curious about organizations and the challenges they face. You listen carefully, ask the right questions, and understand where Secret View can add value.

You find it easy to connect with people, feel comfortable speaking with decision-makers, and get energy from winning new clients. You’re entrepreneurial, take initiative, and have the patience and persistence to successfully manage longer sales cycles.

💪 What do you bring?

• A few years of experience in B2B sales or business development.
• A proactive, independent, and results-driven mindset.
• Strong communication and commercial skills.
• An interest in retail, hospitality, and technology.
• Fluency in Dutch and English.
• Strong digital skills and the ability to quickly learn new tools.

Experience with SaaS, retail tech, customer experience, or an established network in the Benelux is a plus.

🎁 What do we offer?

• A challenging role with an important part to play in our growth across the Benelux.
• Plenty of freedom and responsibility to shape your own commercial approach.
• A gross monthly salary between €3,500 and €4,500, depending on your experience.
• An attractive performance-based bonus on top of your base salary.
• Good secondary benefits, including a pension plan.
• A company lease car for business travel.
• Flexible working, including a budget for remote work.
• Free access to our 24/7 gym at the office.
• Direct influence, with short lines to the CEO and plenty of room for your own ideas.
• The tools you need to succeed, including a laptop, phone, and sales and marketing tools.
• A friendly and ambitious team, with regular drinks, team outings, and other activities.
• Fun extras, such as mystery shopping at great stores and restaurants.

‍

🚀 Ready to get started?

Would you like to bring new retail and hospitality brands to Secret View and grow with us?

Send your resume and a short motivation to jobs@secretview.io, addressed to Niek. A short introduction video is welcome too.

We look forward to hearing from you!