Blog

We’ve got some sweet news for all our candy and chocolate fans: we’ve partnered with none other than Jamin! Following a successful pilot, it was time to take things further. From now on, our shoppers will visit all Jamin stores in the Netherlands six times a year.

Juicy burgers, solid partnership! Fat Phill’s is taking over the Netherlands with its irresistible burgers, sandwiches and loaded fries. And our mystery shoppers will be investigating that experience, from arrival to departure.

Last night, Niek Koning, founder of Secret View, was nominated together with seven other entrepreneurs for the 29th EY Emerging Entrepreneur of the Year award! The festive kick-off took place at the iconic Concertgebouw in Amsterdam. This award has been presented since 1996 and rewards changemakers who are working on the future of entrepreneurial Netherlands.

We travelled to the welcoming province of Brabant, because Trendhopper Breda has won the Experience of the Month Award! Every month, our mystery shoppers visit hundreds of stores and hospitality venues, and from all these results we choose the most remarkable, customer-friendly or outstanding experiences. In May, this was without a doubt Trendhopper Breda!

For all coffee lovers: we have an exciting new collaboration with Cavesco! You may know this brand from major coffee chains such as Doppio Espresso, Barista Café, and Chocolate Company. Our mystery shoppers visit more than 50 locations to map out the guest journey for them.

Congratulations to Manfield Poolsterstraat Rotterdam! You’ve won the Experience of the Month Award for April. Every month, our mystery shoppers visit hundreds of stores, hospitality venues, and locations to assess service, customer focus, and overall experience. This month, there was one clear winner: Manfield Rotterdam!