Notizie

We’ve got some sweet news for all our candy and chocolate fans: we’ve partnered with none other than Jamin! Following a successful pilot, it was time to take things further. From now on, our shoppers will visit all Jamin stores in the Netherlands six times a year.

Juicy burgers, solid partnership! Fat Phill’s is taking over the Netherlands with its irresistible burgers, sandwiches and loaded fries. And our mystery shoppers will be investigating that experience, from arrival to departure.

We travelled to the welcoming province of Brabant, because Trendhopper Breda has won the Experience of the Month Award! Every month, our mystery shoppers visit hundreds of stores and hospitality venues, and from all these results we choose the most remarkable, customer-friendly or outstanding experiences. In May, this was without a doubt Trendhopper Breda!

Great performance deserves attention. Whether it's sharp advice, the perfect cross-sell or just that extra effort for a client or guest. In the hustle and bustle of everyday work, giving credit can sometimes be overlooked. But showing appreciation means a lot to your team members. With our brand-new Spotlight feature, it's easier than ever to give people the recognition they deserve. You can do it straight from your dashboard.

In retail and hospitality, people make the difference. Team members who feel appreciated are more engaged, go the extra mile for customers, and help build a strong team spirit. Still, many incentive programs focus on individual, financial rewards. But research shows that these have little long-term impact.

Congratulations, Smullers Den Bosch: you are the winner of the Experience of the Month Award! Every month, our mystery shoppers visit hundreds of stores, hospitality venues and other locations to assess service, hospitality, and the overall experience. From all the results, we select the experience that truly stands out. In March, that was Smullers Den Bosch, achieving a perfect score of 100% for the third month in a row!